Show What areas do you provide entertainment?

Currently we provide entertainment in the following cities:

• Denver metro area
• Castle Rock
• Colorado Springs
• Boulder
• Additional locations available upon request (travel charges may apply)

Show How do I book a party?

You can book a party online by using our book-a-party form or you can call us and we will book the party personally. 

Show What is the difference between “saving the date” and “booking a party”?

Saving the date is a free option to notify us about the tentative date for your party.  We will basically “pencil you in” on our calendar and you will have until 14 days before the event to reserve that time slot with a deposit. We will contact you before someone else can book that time slot. 

Booking a party requires to “book and pay” to officially reserve the date and time for your party.  Deposits are required at a minimum of 14 days before the party date. 

Show Are the prices the same on weekdays, weekends and holidays

All prices are contingent on the entertainer, their availability and if the event falls on a holiday or not. Generally, there is a price increase on holidays and peak booking dates (view our calendar for these dates). Weekdays before 5pm are cheaper if you are booking an event for a school, fundraiser or non-profit organization. Call us for a quote. 

Show What if the party date changes and I need to reschedule?

Not a problem as long as you contact us right away to check on availability. If the date changes less than two weeks (14 days in advance) then we cannot guarantee the same entertainer or time slot.  

Show What if I have to cancel the party?

We can reschedule for the same price (omitting holidays) within 60 days of the original event date.

Show Can you do large events and tradeshows?

Yes, we can do large events with multiple entertainers at one time. Contact us to receive a quote for your event. 

Show What other types of entertainment do you offer?

We mainly focus on face painting and balloons but many of our entertainers can also do clown characters, storytelling, magic acts, juggling, puppet shows and more. If you would like to add these other options to your party just select them on the drop-down list of the “Book a party” form. If the type of entertainment you want is not listed, then select the checkbox next to “Contact me about additional entertainment options” and we will follow up with you by phone or email.

Show Can I have more than one entertainer at my party?

Yes, whether you have a private party or a large event, you can select additional entertainment options on the drop-down list of the “Book a party” form. If the type of entertainment you want is not listed, then select the checkbox next to “Contact me about additional entertainment options” and we will follow up with you by phone or email.
*Please note that we require 1 hour for each type of entertainment you choose. (Ex: a party with face painting, balloons and magic would require a 3 hour booking). 

Show What if the entertainer went too long, do I have to pay them for the extra time?

No, unless you specifically asked the entertainer to stay longer and agreed to the extra payment, then you do not have to pay for the additional time.  You are only required to pay for the time you officially booked. Additional time and wages are at your discretion. However, if there are more attendees at your party than originally scheduled, which causes the entertainer to run long, then extra charges may apply.

Show Do you have photos or bios about each of your entertainers online? 

We have brief bios posted on the “About Us” page but we do not have any photos at this time.  You can also contact us to get more information about the entertainers available in your area.  All entertainers have been recommended by local museums, businesses or organization for their reliable performance and longevity in their profession.

Show What payment methods do you accept?

You can pay your balance in advance on our website using Visa, Mastercard, American Express, Discover and Bank cards via PayPal. 

Show When do I have to pay the final balance?

For small parties, the final balance is due the day of your party, payable cash or check directly to the entertainer.

For large events, charity benefits, public events, tradeshow bookings and any events totaling $500 or more, the full payment is due at least 14 days prior to the event. This means the date, time and entertainment are not guaranteed until full payment is received by check or credit card. 

Show What if I need to reschedule or cancel the party, do I get my deposit back?

Deposits are nonrefundable, UNLESS, Enchanted Faces cannot provide an entertainer for your event or a replacement for your entertainer, should they become unable to fulfill their commitment.  

Show Can I tip the entertainer/s?

Yes please do. Tipping is optional but it is a great way to thank the entertainer for a job well done. Any amount you choose to tip will be greatly appreciated!